SMS Terms and Conditions
Maven Imaging, LLC ("Maven Imaging") texts with customers and prospective customers about support requests, remote support sessions, quotes, orders, deliveries, installations and service appointments. These are one-to-one conversations with our staff about your account or a request you made. We don't send marketing texts.
How to opt in
Check the SMS consent box on one of our web forms. You can also tell a Maven Imaging team member on a call that it's OK to text you, or just text one of our numbers. Consent to receive texts isn't a condition of any purchase.
Message frequency
Message frequency varies. Most customers get a few messages for each open request.
Message and data rates
Message and data rates may apply. Check with your wireless carrier for the details of your plan.
How to opt out
You can cancel at any time. Reply STOP to any message from us and you'll get one last text confirming you're unsubscribed. After that we won't text you from that number unless you opt in again. CANCEL, END, QUIT and UNSUBSCRIBE work too.
How to get help
Reply HELP to any message for help. You can also reach us at (800) 949-8015 or support@mavenimaging.com.
Carrier liability
Carriers are not liable for any delayed or undelivered messages.
Patient information
Please don't send patient names, images or other protected health information by text. If we need that information to help you, we'll ask you to send it through a secure channel.
Privacy
Our Privacy Policy at https://www.mavenimaging.com/
Contact
Maven Imaging, LLC
27121 Aliso Creek Road, Suite 120
Aliso Viejo, CA 92656
(800) 949-8015
support@mavenimaging.com
Last updated: October 7, 2026